Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rick Romero

Rick Romero

October 18, 2023

5  out of  5
rating by Rick Romero
"Brad has been taking care of our insurance needs for over 20 years in a very professional manner. He is our " go to " guy for insurance matters!"
We responded:
"Thank you Rick for your 5 star review. The Brad Salter State Farm office will always be here as your “go to” guy for insurance, so feel free to reach out to our team at any time. - Brad"
Profile photo of Manlio Marquez

Manlio Marquez

October 11, 2021

5  out of  5
rating by Manlio Marquez
"Brad has been my agent for 30 years. I call him for answers and issues and have confidence that everything will be done correctly. Like a good friend."
Profile photo of Rod Tiffee

Rod Tiffee

July 13, 2021

5  out of  5
rating by Rod Tiffee
"We have been with Brad Salter for 20+ years. He’s always available and very helpful."
Profile photo of John Lehman

John Lehman

May 18, 2021

5  out of  5
rating by John Lehman
"Brad has been our insurance agent for 20+ years. We can alway rely on him to address any needs or questions we have. Very helpful and responsive."
Profile photo of Wesley Moore

Wesley Moore

April 3, 2021

5  out of  5
rating by Wesley Moore
"We have never had an insurance agent or high quality experience with insurance until we worked with Brad. He is very pleasant, takes time to explain every detail of each policy, and provides great advice. I highly recommend Brad and State Farm for insurance."
We responded:
"Hi Wes. Thanks so much for you and your wife taking the time to write a 5 star review. I appreciate assisting customers with such a strong desire to learn the ins and outs of their insurance policies. I enjoyed the conference call we had."
Profile photo of Jeremy Vogel

Jeremy Vogel

February 24, 2021

5  out of  5
rating by Jeremy Vogel
"Great Service Brad! Thank you!"
We responded:
"Hi Jeremy. I enjoy working with you. Thanks for the 5 star review."
Profile photo of Sandy Carlisle

Sandy Carlisle

February 24, 2021

5  out of  5
rating by Sandy Carlisle
"Brad always makes an effort to help when we need it! Sandy C"
We responded:
"Hi Sandy. I'm happy to help you with all your insurance needs. I like to see your name on caller ID."
Profile photo of Cathy Weathers

Cathy Weathers

October 21, 2020

5  out of  5
rating by Cathy Weathers
"Brad has been our insurance agent for more than 30 years. That in itself should say something. He has always been extremely helpful whether we are filing a claim or not. He truly looks after the best interest of his clients. Would recommend him over any other insurance agent I have ever had."
We responded:
"Hi Cathy. Thanks for the 5 star review. I enjoy working with you for all your insurance needs and am always happy to see your name on caller ID. -Brad"
Profile photo of Jim Mathis

Jim Mathis

October 1, 2020

5  out of  5
rating by Jim Mathis
"Brad has been my State Farm insurance agent for over 30 years. He is always responsive and does everything possible to get me the best value for my insurance needs. Anyone looking for a reliable, hardworking and honest insurance agent should contact Brad for your insurance needs."
We responded:
"Hi Jim. Thank you for the 5 star review and choosing my State Farm office so many years ago. I'm always here to help navigate through all your insurance questions and provide the necessary information you need. Your own knowledge about insurance has made our discussions enjoyable and my life easier.- Brad"
Profile photo of Martha List

Martha List

September 22, 2020

5  out of  5
rating by Martha List
"Brad has been with us 3 different times in our moves back and forth to Texas. He’s always responsive and very friendly. We feel like he’s just another friend. He does a great job for us the last 30 years."
We responded:
"Hi Martha! Thank you for the five star review and choosing our State Farm office. I am glad you had a great insurance experience for over 30 years and for many more to come. - Brad"
Profile photo of Michael Relyea

Michael Relyea

September 10, 2020

5  out of  5
rating by Michael Relyea
"Can't say enough good things regarding Brad, we have been his client since 2012 and have car and home insurance through State Farm. When you ask or need anything regarding your policy, he provides it to you almost immediately. Most recent case we needed insurance cards for our vehicle inspection and he responded by sending it to us while we were at the inspection facility without delay. I give Brad 5 stars and highly recommend him if you are looking for an agent."
We responded:
"Hi Michael. Thanks for the 5 star Google review. And thanks even more for staying in my agency when you moved out of the immediate area. You are a loyal State Farm customer and I look forward to helping you with your insurance needs for many more years to come. - Brad"
Profile photo of Barbara Relyea

Barbara Relyea

September 10, 2020

5  out of  5
rating by Barbara Relyea
"Brad Salter is an amazing person. He is so quick to respond to questions or issues you may need addressed. No pressure sales, and he’s always available. I never had an agent who is so helpful!"
We responded:
"Hi Barbara. What's amazing is the way you handle your insurance. Your questions are always clear and I enjoy helping you with your insurance needs. Thanks so much for the 5 star review. -Brad"
Profile photo of Tom Juneau

Tom Juneau

September 4, 2020

5  out of  5
rating by Tom Juneau
"Brad has been our agent for over 20 years and he has been a pleasure to work with. Brad has always provided us excellent service and we can always count on him to provide us the coverage we need. I highly recommend him!"
We responded:
"Hi Tom. Thanks so much for the 5 star review and the trust you have placed with my State Farm agency. It's been my pleaseure to work with you for all your insurance needs. - Brad"
Profile photo of K R

K R

September 2, 2020

5  out of  5
rating by K R
"Known Brad for over 20 years. Been with State Farm for over 25 years.Brad is very professional and kind. He listens and resolve issues. always return my emails or phone calls promptly. Treats us like he would treat his family. Overall Brad is great agent and i would highly recommend him to anyone looking for a reliable and responsive agent."
We responded:
"Thank you for the 5 star review and choosing our State Farm office. We are always here to help. -Brad"
Profile photo of Priscilla B

Priscilla B

August 26, 2020

5  out of  5
rating by Priscilla B
"We can't say enough about Brad Salter. He's been our insurance agent for a long time and through the years whenever something has happened Brad's been there to help us navigate the situation. Brad has always been responsive, professional, helpful and knowledgeable. We highly recommend Brad for your insurance needs."
We responded:
"Thank you for the review Priscilla and choosing my State Farm office. I'm always here to help navigate through all your insurance questions and provide the necessary insurance information you need. - Brad"
Profile photo of Jason Lax

Jason Lax

August 26, 2020

5  out of  5
rating by Jason Lax
"Brad has been our insurance agent for over 20 years. He has always made himself available to meet to go over any policy questions. Whenever we had a claim he always made sure we were ok first, then walked us through the process. Never had to worry about anything. Recently my daughter turned 16 and was added to the car insurance. Brad took an hour of his time to discuss available discount with my daughter and discussed with her safe driving tips. He showed her multiple situations of the most common claims he has seen over the years. Brad knows insurance and cares about his clients."
We responded:
"Hi Jason. Thank you for the 5 star review and being a valued partner for 20 plus years. I have enjoyed helping you and your family with your insurance needs. My State Farm team will always be happy to help you. - Brad"
Profile photo of Mike Mclerran

Mike Mclerran

August 25, 2020

5  out of  5
rating by Mike Mclerran
"Best insurance agent I've ever had and I've had a lot over the last 40 years. Brad is always quick to respond with helpful, professional support. Couldn't ask for a better agent!"
We responded:
"Hi Mike. Thanks for the review and choosing my State Farm office. I couldn't ask for a better customer. - Brad"
Profile photo of J. Owens

J. Owens

August 21, 2020

5  out of  5
rating by J. Owens
"Was searching for an insurance agent when we moved to Texas. Walked in and met Brad Salter. I knew as little as possible about insurance. But I knew I could trust Brad immediately. That was 30 plus years ago. Multiple cars, homes and events later, Brad is still part of our life."
We responded:
"Hi Jeff! Thank you for your nice review. I am glad our State Farm team could help and even happier we are still a part of your life after all these years! Thank you for being such a loyal customer. - Brad"
Profile photo of Mary Ann Dudko

Mary Ann Dudko

August 21, 2020

5  out of  5
rating by Mary Ann Dudko
"Brad Salter has been my State Farm agent for over 20 years. He is professional, knowledgeable, and personable. I've always been pleased with his service and response time."
We responded:
"Thank you Mary Ann for the kind words. It is much appreciated! I hope to build our relationship and continue helping you with all your insurance needs! - Brad"
Profile photo of Roselyn Jowi

Roselyn Jowi

August 15, 2020

5  out of  5
rating by Roselyn Jowi
"Brad has been my agent since 2014. I was shopping the market at the time looking for a reasonable homeowners insurance rate. He is very knowledgeable & had answers to all the questions that I had. Shortly after that my two teenage sons were getting their learnes permit & Brad took the time to sit with them to tell them the do's and don'ts of driving & what to do if they got into an accident. When I have changes to make on my policies, he is responds within a day. I highly recommend his services."
We responded:
"Thank you Roselyn for your review. I am pleased we could answer all your Insurance questions and enjoyed assisting your sons with the do’s and don’ts of driving! - Brad"
Profile photo of Michael Graber

Michael Graber

August 14, 2020

5  out of  5
rating by Michael Graber
"Brad Salter has been my agent since moving to Plano more than 25 years ago. His insurance knowledge and guidance, especially navigating through a couple teenage drivers, has been second to none. I highly recommend Brad for anyone looking for a reliable agent who can accurately portray the pros/cons of various insurance products."
We responded:
"Thank you Mike for your review and trusting our State Farm office for all these years. You have been a great customer to work with! - Brad"
Profile photo of Randall Smith

Randall Smith

August 13, 2020

5  out of  5
rating by Randall Smith
"Great agent and fantastic person! Provides very professional and responsive services!"
We responded:
"Thanks Randall! Our State Farm team appreciates the kind words and will always ensure you the best, quality service. - Brad"
Profile photo of Dr Gene Gehrking

Dr Gene Gehrking

August 8, 2020

5  out of  5
rating by Dr Gene Gehrking
"Brad has been our insurance agent for more than 30 years. During that time we have always experienced positive outcomes. Brad is a consummate professional who always provides outstanding insurance services and advice. He is the best of the best and never disappoints."
We responded:
"Hi Gene! Thank you for your positive review. We are happy to have made your overall experience a great one and wish to help you even more in the future! - Brad"
Profile photo of Jason Dowd

Jason Dowd

August 8, 2020

5  out of  5
rating by Jason Dowd
"When my wife and I moved to Texas last year from the east coast we were lucky enough to have Brad recommended to us as an agent. Being new to Texas, Brad took the time to explain policy differences, answer our specific questions, and review our insurance needs. Any emails and phone calls are always responded to in a timely manner, and Brad continues to provide the high level of customer service we expect from an agent. On top of all that Brad genuinely cares about his clients. I can’t speak highly enough about him, and would recommend him to anyone."
We responded:
"Thank you for the 5 Star review, Jason! Our State Farm team appreciates the recommendation and speaking so highly of our office. We enjoy working with you and your family! - Brad"
Profile photo of Angie Dickerson

Angie Dickerson

August 6, 2020

5  out of  5
rating by Angie Dickerson
"Brad has been our agent since we were married in 1999. He is amazing and always helpful. He took the time to answer all my questions about adding my two teenage drivers to our insurance. He’s a wonderful agent and I would recommend him to anyone."
We responded:
"– Thanks Angie! We are glad you chose our State Farm team in 1999 and look forward to many more years to come! - Brad"